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Wednesday, May 18, 2011

Non-Profit Marketing Through Location-Based Services


Has your non-profit incorporated location-based services (LBS) into marketing and fundraising plans?

While LBS are still in their infancy, any non-profit can begin to craft a strategy for how the channel can play a role in marketing now and in the future.  A few key points for getting started:

Find a partner.  What business relationships do you have in your community?  Which company could mutually benefit from your association?  Do you have board members who might sponsor a test?  This is the first and most critical step to piloting this program.

Choose your LBS.  Decide on your target audience and then choose a platform where you think they will be most active.  Given their current reach compared to other options, starting out with Foursquare and Facebook is a sound pilot strategy.

Develop a promotion.  What will you focus on … fundraising, awareness, both? 
A few ideas:
  • Awareness:  A nonprofit that provides adoption support services might leave tips at local daycare centers.  When Foursquare users check into the partner locations, they will learn about the nonprofit.
  • Fundraising:  You may use Facebook Places in conjunction with a partnership with a local bookstore, restaurant or other retail location.  When users check-in, the business donates $5.00 to your non-profit.  If your non-profit is a local food bank, perhaps an ideal partnership might be a local restaurant or chain or even a grocery store.

As a parting note, I believe it’s important to view LBS, at least in the early stages of testing, as an enhancement to your traditional marketing programs.  You will need to invest quite a bit of time getting the program off the ground and the ROI for the time dedicated to these initial efforts may be slim.  However, you’re planning for the long-term…you’re finding new and unique ways to connect with current and prospective audiences…you’re getting ahead of the curve.  And the pay-off will come as both a measureable and immeasurable enhancement to your traditional programs.